Constructing an Effective Employee Recognition Program
In the corporate
world, appreciation & remuneration top the list of motivating tools. While
one is cost-heavy, the other barely pinch the pocket. But is it that easy to
keep professionals happy? Think about it; the logic is plain and simple -
everyone likes to be recognized for their work, no matter what demographic they
fall under. It's just human nature.
When staffs perform
exceptionally well, they want to be appreciated. When unsure of their
performance or need direction, they require some validation. Blatantly
speaking, they just want you to recognize their efforts. That's why you need an
effective employee recognition program. Of course, you could keep hiking their
salaries. And that’s a sure shot way to yield immense productivity. But, if
you’re looking for a more practical approach, this blog is the right place to
begin!
Here are a few keynotes
an effective employee recognition program must entail:
1. Employee Recognition
must be Obvious:
Remember the age-old saying, 'Praise in public;
critique in private?' Well, there's a sound reason for that. Private recognition
isn't as impactful as public acclaim. Think about it; if you praised an
employee for being the most productive team member because of specific
statistics you revealed in confidence, they would want to echo that to the
entire floor. But either nobody may believe them, or they stand the chance of
being labeled as boastful. It's like a spy in the intelligence being given a
badge of honor! The secret service official must immediately return the medal
for security purposes. But that's not your intention now, is it! So,
Gather a Crowd;
& Make it Loud!
2. Employee Recognition
must be Specific:
When you recognize your staff's efforts, you are not
only appreciating them but also setting an example for the rest of your team as
to what is appreciated and preferred. You're trying to get the ball rolling
through positive reinforcement. Besides, this also takes away misjudgments of
preferential or exclusive treatment. Make it known to all why you recognize
someone's work to set a good example.
3. Employee Recognition
must be Frequent:
Take, for instance, you've appreciated Mr. ABC in
front of all. He's happy. Soon later, he exceeds himself and breaks all
previous records. But now, you've forgotten about repeating the drill. He's
waiting for you to pat his back. But, nada! He probably put in all that sweat
because your last kudos motivated him to stretch himself above and beyond his
boundaries. But, now that you've ignored this new accomplishment, he probably
won't be walking the extra mile ever again. Why? – Because there's no guarantee
you'll notice. Leadership can get busy dodging corporate arrows and
strategizing moves. So, if you tend to forget things easily, instead of erratic
and random appreciations, chart a regular recognition cycle that could be
annual, quarterly, or even monthly, depending on what's feasible and suitable
to your trade.
Plan a Calendar!
4. Employee Recognition
must be Timely:
Sure, our previous point says you must appreciate
your staff frequently. But, we're not suggesting having a daily tea party to
accomplish that. It would just lose its essence and value. More than the number
of times, finding the right 'moment' is crucial. Think about that colleague you
forgot to wish on their birthday last week. You haven't seen them in a week and
are eager to wish them. Those belated greetings are overflowing from your lips,
awaiting their countenance. Let's add some theatrics to this hypothetical
equation. Unfortunately, they just lost a family member and have returned to
work after the demise. What do you do? Say 'belated birthday wishes, ABC'? Or
'I'm sorry for your loss.' Sure, you could combine the two with a simple
conjunction that conveys everything at once. Would that be more appropriate?
Hopefully, you know the answer to this dilemma; but the point here is,
Find the right Moment!
Keeping in mind the
above ground rules, here’s a gist, like a checklist that you can go through
while forming or reviewing your employee recognition program:
- Start
Recognizing Often: According to a Wall Street Journal study,
employees
who received small rewards and recognitions regularly were eight times
more engaged than employees appraised once a year. Your people make
sizeable contributions to your company week after week. Making them wait
an entire year to tell them they're doing great seems a bit unfair, don't
you concur? Moreover, you risk making your people feel demotivated and
underappreciated, the exact opposite of what we’re attempting here.
Demotivated employees are the least productive bunch. So, begin commending
your employees often and regularly to recognize and value their
contributions. It doesn't always have to be in the form of a formal
monthly program. Regular informal positive reinforcements bring cheer into
a professional's life and help them rationalize all the effort they put
in, which, in turn, will sustain consistency and continued motivation.
- Aim
for a Wider Involvement: The traditional way of recognizing was
typically top-to-bottom. We're simply saying, managers and supervisors
usually recognize their subordinates. Much of this has changed recently,
and for good. A robust employee recognition platform or an anonymous
reporting system such as PERI helps extend this positive culture
throughout your workforce. If anyone could recognize and appreciate anyone
within practical reasoning, it opens up multiple doors through which
positivity and motivation can flow freely.
- Explore Multiple Reward Options: It is a common misunderstanding that money motivates everyone. A more accurate assertion would be that people want different things at different times. Sometimes people want to be rewarded with cash, and occasionally other things take priority. Everyone's motivation is fueled differently. Companies should be open to exploring diverse options like thoughtful gift vouchers, personalized gifts, complimentary offs, meal coupons, etc. An ideal rendition would include having all the options ready and then allowing the employee to pick their reward. Also, allowing team managers to decide reward options for their team is way better than having a company-wide reward mandate. Set a stipulated budget and let the managers give inputs based on the priorities and preferences of their teammates.
- Building a good Reputation: The contentment of your employees is directly proportional to your credibility as an employer. That's part of your market stature and business goodwill. Regularly rewarding your employees keeps them motivated and happy. Once they ascertain that this is not a one-time gimmick and is, in fact, a genuine show of appreciation, they will likely recommend your organization to others. Positive reviews on platforms like Glassdoor and LinkedIn will improve drastically. And, when you establish a good reputation in the market, your company will automatically attract top talent, which, in turn, improves productivity and profitability.
Formulating
the perfect employee recognition program is challenging. We can suggest some
great ideas, but active implementation is where the real test lies. Draw a
circle of constraints before you begin brainstorming. Once everyone is aware of
the limits, it is easier to come up with realistic-yet-creative solutions. Create
a concrete plan, then dedicate staff capable of realizing the entire project.
This way, you make sure all your ideas get converted into real solutions.
Almost every
business nowadays has an employee recognition program. But what sets the best
apart from the rest are not the minute details. If your employees are satisfied
and happy with the employee recognition program formulated and run by you,
that's how you gauge success. It's a good idea to get feedback from all your
staff. This will help you evaluate and review the success of your plan based on
specific KPIs. Be ready to improvise your strategies and tweak the process
every once in a while to help maintain effectiveness. Think COVID – businesses
that stagnate don't really make it. So,
Review and Improve!
Exela Technologies is a global HR outsourcing leader. Our HRBP services have helped multiple businesses formulate long-lasting, robust, and effective employee recognition programs. Our services are designed and executed with high precision to provide professional and dedicated support. With the help of experienced HR experts and tried-and-tested employee recognition methodologies, Exela can help you provide exceptional recognition, support, and technology for your employees.
Get in
touch with us to know more! https://ehrs.exelatech.com/contact-us
Sources: recruitingblogs.com | google.com | en.wikipedia.org | forbes.com
DISCLAIMER: The information on this site is for general information purposes only and is not intended to serve as legal advice. Laws governing the subject matter may change quickly, and Exela cannot guarantee that all the information on this site is current or correct. Should you have specific legal questions about any of the information on this site, you should consult with a licensed attorney in your area.


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